Privacy Policy for Medic Now

Effective Date: 5/2024

Medic Now Solutions is committed to protecting your privacy. This Privacy Policy explains how
we collect, use, disclose, and safeguard your information when you use the Medic Now mobile
application (“App”). By using the App, you agree to the practices described in this policy. If you
do not agree, please do not use the App.

1. Information We Collect

We may collect the following types of information:

    a. Personal Information
        • Account Information: Name, email address, and other identifying information
           provided during account creation.
       • Professional Information: Employer, role, or certification details, as provided.

   b. Non-Personal Information
       • Device information (e.g., device type, operating system, unique device
           identifiers).
       • Usage data (e.g., interactions with the App, session times, and features
          used).

   c. Location Data

      • With your consent, we may collect location information to enhance the App’s
          functionality, such as helping to locate nearby facilities or tracking
         emergency routes.

   d. Communication Data
      • Messages, notifications, and other content exchanged via the App.

2. How We Use Your Information

   a. We use your information to:
      • Provide and improve App functionality and features.
      • Facilitate communication between first responders, hospitals, and dispatch
         centers.
     • Ensure compliance with protocols and enhance continuity of care.
     • Analyze usage patterns to improve user experience.
     • Send important updates, notifications, and service communications.

3. How We Share Your Information

   a. We may share your information:
     • For Legal Compliance: If required to comply with legal obligations or protect our
         rights.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your
information from unauthorized access, use, or disclosure. However, no method of transmission
over the internet is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information as long as necessary to provide the App’s services or as required by
law. When information is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights
   a. You have the right to:
       • Access and review your personal data.
       • Request corrections to inaccurate information.
       • Delete your account and associated data, subject to legal or contractual
           obligations.
       • Withdraw consent for data collection (e.g., location data) by adjusting App or
           device settings.

7. Third-Party Services

The App may integrate with third-party services (e.g., maps, cloud storage). These services have
their own privacy policies, and we are not responsible for their practices.

8. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect
personal information from children. If we become aware that information from a child has been
collected, we will delete it promptly.

9. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for
operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy
regularly.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Medic Now Solutions
Email: [email protected]
Address: 1207 Delaware Avenue
Suite 2998
Wilmington, Delaware 19806